Your Trusted Partner in Retail Security
At Walton Security, we provide comprehensive retail security guard services across Melbourne and surrounding suburbs. From large shopping malls and supermarkets to boutique retail stores, our trained guards ensure a safe, theft-free, and welcoming environment for customers, employees, and business owners.
We focus on protecting assets, preventing losses, and maintaining smooth day-to-day store operations — giving you complete peace of mind.
Our Professional Retail Security Solutions
Our retail security services are tailored to ensure your premises remain secure, your staff feel protected, and your customers shop with confidence.
01.

Customer Safety & Security
Our guards create a secure and friendly environment for your staff and customers, managing potential conflicts and preventing disturbances that may disrupt operations.
02.

Theft & Loss Prevention
We implement strategic monitoring and deterrence techniques to minimize theft, fraud, and shrinkage. Guards are trained to identify suspicious behavior and respond proactively.
03.

CCTV Surveillance
Using advanced surveillance and live monitoring systems, our guards maintain visibility across your premises to detect suspicious activity before it escalates.
04.

Emergency Rapid Response
In case of fire, medical emergency, or threat, our team acts instantly — coordinating with local authorities and store management for swift, effective response.
05.

Access Control
We monitor and control entry and exit points to prevent unauthorized access and ensure proper movement within restricted areas.
06.

24/7 Retail Security Solutions
Whether during business hours or overnight, our guards provide full-time protection with regular patrols and after-hours monitoring.
Why Choose Us
Trusted by Sydney Leading Retailers
Partnering with Walton Security means working with professionals who understand the dynamics of the retail industry and provide security solutions that adapt to your business.
Trained Retail Specialists
Our retail security guards are trained in customer service and threat prevention, ensuring a safe and welcoming shopping experience.
Proven Loss Prevention
We use proactive strategies, surveillance, and quick intervention to reduce theft, shoplifting, and shrinkage effectively.
Client-Centric Service
Each security plan is designed to fit your store’s unique operations, layout, and risk level, with open communication and dependable support.
24/7 Availability & Rapid Response
Our guards and support team are available across Sydney day and night to manage emergencies, provide overnight coverage, and handle urgent deployments.
Our Working Process
How We Keep Your Store Safe
We follow a structured, proactive security process designed to provide seamless coverage and immediate response across all retail environments.
Risk Assessment
We analyze your store layout and identify potential risks, from theft-prone zones to access control weaknesses.
Security Planning
A tailored plan is created, outlining guard deployment, patrol schedules, and technology integration for maximum efficiency.
Implementation & Monitoring
Guards are deployed, surveillance is activated, and daily monitoring begins to maintain real-time protection.
Ongoing Evaluation
We regularly review performance, update strategies, and ensure consistent improvement in your retail security measures.
Common Questions About Our Security Services
What types of retail businesses do you cover?
We provide security for malls, supermarkets, boutique stores, warehouses, and retail chains — offering customized plans for every retail size and format.
How do your guards prevent shoplifting or theft?
Our trained guards combine active monitoring, strategic positioning, and CCTV surveillance to deter and detect theft in real time before losses occur.
Do you provide overnight and after-hours protection?
Yes. We offer full 24/7 coverage, including overnight patrols and after-hours monitoring to keep your store safe even when closed.
Do your retail guards also assist customers?
Absolutely. Our guards are trained in customer service and often help with directions, inquiries, or emergency situations, enhancing the overall shopping experience.
How do you handle emergency situations in stores?
In emergencies, our guards follow rapid-response protocols — assessing the situation, alerting authorities, and guiding staff and customers to safety efficiently.
email address
Phone number
location address
163/585 Little Collins Street, Melbourne VIC 3000, Australia